Frequently Asked Questions

Halloween Horrorstruck is an online seasonal retailer specializing in Halloween homeware and decorations. Based in South West England.

We accept all credit and debit cards. We also accept Apple Pay and Google Pay.

It depends! Head on over to our shipping page for all the info you need to know. Still not sure? Contact us and the ghouls will help you out!

Halloween Horrorstruck accepts returns up to 14 days after purchase. Item must be in brand-new condition and in the original packaging. Upon a successful return, the buyer will receive a full refund of the cost of the item. Please note that Halloween Horrorstruck is not responsible for return postage.

Halloween Horrorstruck does not currently offer international shipping. We only ship to mainland UK as of right now.

As of right now, we only offer our standard shipping service where you should expect to receive your item in 5-7 business days.

We use Royal Mail for our standard shipping service but may use a third party courier service if your item's package exceeds the sizing guidelines.

We do! Halloween Horrorstruck offers gift cards that can be redeemed, as of right now, online only. Head over to our website's "Gift Card" section to buy yourself or someone else a gift card.

No, as of right now Halloween Horrorstruck does not have a physical store open to the public.

Halloween Horrorstruck may be frequently abbreviated simply as 'Horrorstruck' in various media. 'Horrorstruck' is a nick name for Halloween Horrorstruck and may be used to refer to our company, Horrorstruck Limited as a whole.

Halloween Horrorstruck specializes in Halloween Homeware and Decorations.

We do! If a product is marked as 'pre-order' rather than in-stock, It can be pre-ordered. Click on the product page and you will see the estimated delivery date.

Don't fear! If a product you are interested in is out of stock, click on it's product page and enter your email to receive a reminder email once that particular item comes back into stock. Or, contact us either through our website or any of our official social medias and our ghouls will give you more info regarding that particular item. Item may be discontinued etc.

Yes, Halloween Horrorstruck offers both Klarna's and Clearpay's services available at checkout.