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Terms and Conditions

Read all about our Terms and Conditions here at Halloween Horrorstruck

Image by Joshua Bartell

HORRORSTRUCK LIMITED

General Terms and Conditions

 

This website is owned and operated by Horrorstruck limited. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. By accessing or using our website, you approve that you have read, understood, and agree to be bound by these Terms.

If you have any queries about these terms and conditions, then please contact use at HalloweenHorrorstruck@gmail.com

 

1. Introduction

These terms and conditions govern your use of Halloween Horrorstruck's online store and your purchase of products from us. By placing an order with us, you agree to be bound by these terms and conditions.

 

2. Orders

All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability or errors in pricing.  

We will notify you if your order has been cancelled. If your payment has already been processed, we will issue a refund to the original payment method.

When placing an order, we will require you to provide us with an email address and phone number.  An email will be sent to notify you as soon as possible to confirm receipt of your order and details.  For avoidance of doubt, this correspondence does not constitute a contract between us.

 

3. Pricing and Payment

All prices are quoted in British pounds sterling (GBP).  Payment can be made using all forms of credit and debit cards as well as Apple and Google Pay.  We don’t accept cash payments.  We will not accept liability for delays in delivery for incorrect payment details.

We reserve the right to change prices at any time without notice.  If its not possible to accept your order to the price and specifications indicated, we will email you to advise you of the options.

 

4. Delivery

Delivery charges will be calculated at checkout.

We aim to deliver your order within 2-7 working days of receipt of your order and payment. However, delivery times may vary due to factors beyond our control.

If your order is delayed, we will notify you and provide an estimated delivery date.

If your order is not delivered within 7 days of the estimated delivery date, you may cancel your order and receive a full refund.

 

5. Returns and Refunds

You have 14 days from the date of delivery to return any unwanted or faulty products.

Returned products must be in their original condition, unused and undamaged.  You will also need the receipt or proof of purchase. 

Please use the Contact Us page to request a return.  Items sent back to us without first requesting a return will not be accepted.     

You are responsible for the cost of returning the products.

We will refund the full purchase price of the returned products, including any applicable taxes, upon receipt of the products in good condition.

If the product is found to be faulty, we will arrange for the product to be collected at our expense and will provide a full refund or replacement.

 

6. Intellectual Property

All intellectual property rights in the content of our website, including but not limited to text, images, and logos, are owned by us or our licensors. You are prohibited from using any of our intellectual property without our prior written consent.

 

7. Limitation of Liability

We shall not be liable for any loss or damage, whether direct, indirect, or consequential, arising from your use of our website or your purchase of products from us.  

You agree to indemnify and hold Halloween Horrorstruck harmless from any demands, loss, liability, claims or expenses (including legal fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the products offered on the website.

To the maximum extent permitted by applicable law, Halloween Horrorstruck assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our products; and (iii) any unauthorised access to or use of website and/or any and all personal information stored therein.

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8. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy, head to the 'Privacy Policy' page linked on our site footer.

You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please just notify us at any time. 

 

9. Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales.

Any dispute arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.  

 

10. Changes to Terms of Service

You can view the most current version of the Terms and Conditions at any time on this page. 

We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these pages periodically. When we change the Terms, this will be updated on our website and it’s your responsibility to check our website periodically for changes.

Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.

 

11. Contact Information

If you have any questions about these terms and conditions, please contact us at HalloweenHorrorstruck@gmail.com

 

 

Horrorstruck Limited

30 September 2024

Image by Joshua Bartell
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